Line Service Technician

Jet Access; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Jet Access is seeking a Line Service Technician in Dallas, TX. This role involves safe ground operations for private aircraft, strong customer service, and teamwork in a dynamic environment. Qualified candidates will have a High School Diploma, relevant experience, and skills in problem-solving and organization.

Benefits

Generous benefit package

Paid vacation and holidays

Excellent training programs

Discounted flight training

Qualifications

• 3+ years of line service experience.
• 1+ years of leading staff or managing a team.
• Must possess a valid state Driver’s License.

Responsibilities

• Parking and marshaling aircraft.
• Aircraft fueling and towing.
• Maintain safety protocols and ensure customer service.

Skills

Excellent problem-solving ability

Interpersonal skills

Organizational skills

Time management skills

Ability to work without direct supervision

Education

High School Diploma or General Education Degree (GED)

Tools

Microsoft Office

Job description

4 days ago Be among the first 25 applicants

This range is provided by Jet Access. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $23.00/hr

Location: Dallas, TX

Reports to: Assistant FBO Manager

The Company:

Title: Line Service Technician

Location: Dallas, TX

Reports to: Assistant FBO Manager

The Company:

Expect it all at Jet Access and our family of companies that provide premier private air travel, charter, aircraft management, sales, maintenance, flight training, airport operation and management.

Our Jet Access family members are the heart of our core values, the center of everything we do and the foundation of our success. As a growing enterprise we are committed to providing you with the tools and resources for a long and meaningful career with us.

Expect a safe, positive, fast paced, and growth-oriented environment.

• Expect a culture focused on the wellbeing and happiness of our Team Members and their families.
• Expect to work with a diverse and talented group of aviation professionals.
• Expect your voice to be heard.
• Expect to matter.
  
  
  

Your future success is our priority - Expect it all.

Perks and Benefits:

A generous benefit package, competitive wages, paid vacation and holidays, excellent training programs, and discounted flight training. This is a tight-knit family with a collaborative and social environment. Leadership is compassionate, and transparent, and believes in empowering employees to achieve, not only for the business, but also their own personal success.

Job Summary:

Line Service Technicians are responsible for safe ground operations on the airfield and delivering outstanding customer service. Our Line Service Technicians provide ground services for private aircraft by anticipating the needs of our customers, ensuring safety and service are top priorities, and maintaining a clean and comfortable environment for all who visit our FBO locations.

Core Schedule:

• Variable – During Airport hours
• On call or evening/weekend/holiday hours required
  
  
  

Compensation:

• Starting hourly rate of $18.00 - $23.00 / hour depending on experience.
• Overtime pay for all hours over 40 hours per week.
  
  
  

Day in the Life:

• Parking and marshaling aircraft.
• Aircraft towing on ramp and in/out of hangars
• Aircraft fueling
• Safety First Mentality recognizing and practicing all safety policies and procedures.
• Sort, route, load, and unload packages from aircraft.
• Operate tugs, trucks, and follow me vehicles (includes providing transport for flight crews and passengers
• Quality Control for Fuel Farms
• Direct and coordinate ramp movement for all arriving and departing aircrafts.
• Operation of Point of Sale, including accurate billing to customers. (Location Specific)
• Other Responsibilities includes initiatives to provide concierge level service to our patrons.
• Upselling customers to increase revenue at your assigned location.
• Coaching and enforcing all Standard Operating Procedures of Jet Access to reduce any potential risk of damage or injury.
• Collaborating with all levels of management within the organization.
• Managing all stacking of aircraft in Jet Access hangars to maximize efficiency and space within our facilities.
• Assisting with all winter weather events at Jet Access; including snow removal, managing line service personnel during events, performing runway/braking inspections, and issuing NOTAMs as needed.
• Assumes other duties and responsibilities that are assigned by Jet Access’s EVP-FBO Facilities, Standards & Compliance/EVP-FBO Operations.
  
  
  

What will make you successful:

• High School Diploma or General Education Degree (GED) equivalent.
• 3+ years of line service experience.
• 1+ years of leading staff or managing a team.
• Should have a working knowledge of all FBO duties and standards needed to achieve operational excellence.
• Ability to direct and lead a team.
• Excellent problem-solving ability with a calm demeanor and ability to have pinpoint focus when necessary.
• Demonstrates and models strong interpersonal skills.
• Self-starter with excellent organizational skills.
• Demonstrates flexible and efficient time management skills.
• Ability to work without direct supervision.
• Excellent written and verbal communication skills.
• Must regularly lift and/or move up to 50 lbs.
• Must regularly be able to stand for up to 8 hours, while bending, kneeling, stooping, and reaching.
• Willing to work outdoors in all weather conditions.
• Willing to work additional hours on top of your scheduled shift.
• Must possess a valid state Driver’s License.
• Must possess computer knowledge in Microsoft Office.
  
  
  

Jet Access Group and affiliated companies are an Equal Opportunity Employer committed to diversity and inclusion in our workplace. Employment decisions are based solely on the qualifications and merit of the individual candidate and needs of the business, without discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Airlines and Aviation

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