Field Service Technician

Korn Ferry; Dallas (TX); Remote; USD 75,000; Full time

Job summary

Korn Ferry recherche un Technicien de Service de Terrain pour couvrir le territoire de Dallas, TX. Ce rôle à distance exige une mobilité élevée, avec 80-90 % de déplacements pour installer et dépanner les produits chez les clients. Les candidats doivent avoir une solide expérience militaire et en service sur le terrain.

Qualifications

• Au moins 4 ans d'expérience militaire aux États-Unis.
• 3 ans d'expérience en service sur le terrain dans l'industrie de la génération d'énergie.

Responsibilities

• Installer, mettre en service, réparer et dépanner les produits.
• Effectuer des réparations sur site et communiquer avec les clients pour résoudre les problèmes.
• Documenter toutes les activités de maintenance.

Skills

Field Service Experience

Troubleshooting

Customer Service

Education

U.S. Military Experience

Electrical Engineering Background

Job description

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This range is provided by Korn Ferry. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $75,000.00/yr

* REQUIRED: This company is specifically seeking candidates with at least 4 years of U.S. military experience *

EMs with Medium to High electrical/high voltage application.

ROAD WARRIORS WANTED.

Korn Ferry Military Division has partnered with our client on their search for a remote Field Service Technician role, covering their Dallas TX territory. Remote role, can live anywhere in Texas (within 1 hour of a major airport.)

This role is HIGH TRAVEL - 80-90%. Travel is 3 weeks per month, typically 2-3 days per week. (Usually will have 3-4 days off during one week.)

** Remote role: you MUST live within 1 hour of a major airport **

Power generation b/g, exp with load banks or adjacent product lines would be ideal and will give you a huge advantage over other candidates.

Compensation: $100K total ($75K base + 7% bonus + 1.5/hr rate for OT)

What You Will Do:

Perform field service to install, commission, repair, and troubleshoot load bank products installed at customer sites. Will travel to customer sites, troubleshoot product, and perform repairs as needed. When not on a customers site, this position will be responsible for performing product repairs in the factory, or communicating with customers to help troubleshoot products remotely.

• Perform and document all maintenance activities.
• Diagnose errors or technical problems, repairs or replaces defective units/components as appropriate.
• Use test and diagnostic equipment to isolate malfunctions.
• Conduct equipment/system acceptance testing following established procedures.
• Complete customer site trainings and safety briefings as needed.
• Perform system demonstrations at customer sites and foster positive customer relationships.
• Prepare and document the details of resolution to the problem from each customer site upon completion of the visit.
• Troubleshoot and repair product that has been returned to the factory service center.

Education and Work Experience:

• At least 4 years U.S. Military experience required – prefer EMs with Medium to High electrical/high-voltage application. Ideal: Diesel generator maintenance
• 3+ years of Field Service experience (preferably in the power generation or backup power industry)

Title: Field Service Technician

Locations: Remote (Dallas TX territory [live anywhere in TX] – must live within 1 hour of a major airport)

Client Job ID: 510684550

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Electrical Equipment Manufacturing

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