Line Run Manager — Lead Our Intercity Line Run Operation

Adventures by Dawn LLC; Accokeek (MD); Vor Ort; USD 65.000 - 80.000; Vollzeit

Benefits dieser Stelle

Health, dental and vision insurance

Paid time off (PTO)

401(k) retirement plan

Ownership of line run operation

Growth within national network

Zusammenfassung

Adventure Tours in Accokeek, MD seeks a Line Run Manager to own the operation from first departure to last arrival. You will ensure on-time performance, manage driver coverage and coordinate with our partner's operations team. This is a full-time, on-site role with competitive pay based on experience.

This position requires 3+ years in motorcoach/transport operations, knowledge of FMCSA rules, and strong leadership. CDL is not required but preferred.

Qualifikationen

• 3+ years in motorcoach, intercity bus, transit or transportation operations, including at least 1 year supervising drivers or dispatchers.
• Strong working knowledge of FMCSA/DOT rules, especially hours of service for passenger carriers.
• A track record of improving on-time performance, service quality or safety.
• Ability to manage a major client relationship with professionalism and clear communication.
• Experience with dispatch and scheduling software, GPS tracking, Outlook and Excel.

Aufgaben

• Own on-time performance management from first departure to last arrival.
• Build and manage the line run driver schedule with backups.
• Serve as the day-to-day contact for our partner's operations; report delays and incidents.
• Coach, ride-check and hold drivers accountable.
• Coordinate fleet readiness with maintenance to ensure road-readiness.
• Ensure FMCSA hours-of-service compliance and audit-ready logs.
• Lead incident response and passenger recovery after breakdowns.
• Track KPIs and drive improvements with leadership.
• Assist in launching new routes and schedule changes.

Kenntnisse

Driver supervision

FMCSA regulations

Dispatch software

GPS tracking

Outlook

Excel

Leadership

Communication with clients

Tools

Dispatch software

GPS tracking

Outlook

Excel

Jobbeschreibung

Description

Every day, travelers book a seat between Maryland and New York. We make sure the bus shows up.

Adventure Tours operates scheduled intercity service for a major national bus network. Our partner sells the tickets and plans the routes. We bring the coaches, the drivers and the know-how to run 8+ daily trips from Maryland to New York, on time, every time.

We're looking for a Line Run Manager to own that operation from the first departure to the last arrival. If you've ever wanted to run a scheduled service people count on to get home, to school and to work, and to be measured by results, this is your seat.

Adventure Tours | Line Run Manager | Accokeek, MD | Full-time, on-site | Monday–Friday, 10:00 AM – 6:00 PM

Salary: $65,000–$80,000 per year, based on experience

Reports to: Director of Operations

Who we are

Adventure Tours has moved people since 1999. We started in Clinton, MD with a few buses and grew into a motorcoach operator running charter, line run and shuttle service from five markets: Accokeek MD, Philadelphia PA, Long Island NY, Richmond VA and Charlotte NC. We run 24 hours a day, 365 days a year.

What you'll own

• On-time performance. Every departure leaves on schedule and every arrival lands on time. You track punctuality daily, find the causes of delays and fix them.
• Driver coverage. Build and manage the line run driver schedule so every trip is covered, with backups ready for call-outs.
• The client partnership. Be the day-to-day point of contact for our partner's operations team. Report delays, cancellations and incidents fast and accurately, and meet the partner's service standards and procedures.
• Driver performance and training. Onboard drivers to partner procedures, including boarding, ticket scanning, luggage, passenger service and uniform standards. Coach, ride-check and hold drivers accountable.
• Fleet readiness. Work with maintenance so every coach is clean, branded, inspected and road-ready before it rolls.
• Compliance. Keep drivers within FMCSA hours-of-service limits and keep logs, inspections and records audit-ready.
• Incidents and recovery. Lead the response to breakdowns, accidents, weather and missed connections, and get passengers moving again.
• Reporting and improvement. Track KPIs including on-time departures and arrivals, trip completion, complaints and incidents. Share results with the Director of Operations and drive improvements.
• New lines. Help launch new routes and schedule changes as the network grows.

Requirements

• Experience: 3+ years in motorcoach, intercity bus, transit or transportation operations, including at least 1 year supervising drivers or dispatchers
• Regulations: Strong working knowledge of FMCSA/DOT rules, especially hours of service for passenger carriers
• Results: A record of improving on-time performance, service quality or safety
• Client skills: Comfortable managing a major client relationship with professionalism and clear communication
• Tech skills: Dispatch and scheduling software, GPS tracking, Outlook and Excel
• Leadership: Calm and decisive when things go wrong, firm and fair with drivers
• Flexibility: Our buses run 24/7/365. Days and hours may change based on the needs of the company, and participation in the on-call rotation is required.
• CDL: Not required, but a Class A or B CDL with Passenger (P) endorsement is preferred
• Nice to have: Experience with scheduled intercity bus service
• Screening: Ability to pass a background check and drug screen

Why you'll like it here

• Competitive salary: $65,000–$80,000 per year
• Health, dental and vision insurance
• Paid time off (PTO)
• 401(k) retirement plan
• Real ownership: you run the line run operation, not just a piece of it
• A growing partnership with a major national intercity bus network
• A family-founded company where your ideas reach leadership
• Room to grow across five markets

Adventure Tours is an equal opportunity employer.