Line Cook & Guest Experience Associate

firehousefranchiseejobs; Thomasville (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Firehouse Subs is seeking a line cook to support daily restaurant operations. The position emphasizes accurate order preparation, guest interaction, and maintaining a clean, safe workspace on the frontline.

The role requires teamwork, strong product knowledge, and willingness to take on additional duties as assigned by management. Training emphasizes safety and guest satisfaction in a high-volume setting.

Qualifications

• Able to work in a fast-paced environment.
• Excellent menu and product knowledge.
• Accountable for the preparation of the guest's order.
• Able to communicate effectively with guests and handle questions and concerns in a professional manner.
• Team player.
• Thank the guest sincerely for their business.
• Participates in all Firehouse Subs Public Safety Foundation fundraising initiatives.
• Maintains an organized, stocked, and sanitary work space.
• Able and willing to complete other restaurant functions such as cashier or cleaning, per management direction, or any other duties assigned by the general manager, assistant manager, or shift leader.
• Maintains a safe work environment, adhering to all established food and safety guidelines.
• Able to lift up to 50 lbs.

Responsibilities

• Prepare guest orders accurately and efficiently.
• Maintain a clean and stocked work space throughout the shift.
• Assist with cashier or cleaning duties as directed by management.
• Follow all food safety guidelines and maintain safe work environment.
• Provide friendly, professional service to guests and address questions or concerns.

Skills

Fast-paced environment

Menu knowledge

Order preparation

Guest communication

Team player

Customer appreciation

Public safety foundation

Sanitation & space upkeep

Multi-tasking

Flexibility for other duties

Physical ability 50 lbs

Job description

Firehouse Subs is seeking a line cook to support daily restaurant operations. The position emphasizes accurate order preparation, guest interaction, and maintaining a clean, safe workspace on the frontline.

The role requires teamwork, strong product knowledge, and willingness to take on additional duties as assigned by management. Training emphasizes safety and guest satisfaction in a high-volume setting.