LIMS Application and Instrument Support Specialist

LabAnswer; Atlanta (GA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Professional growth opportunities

Access to online training

Comprehensive health programs

401(k) retirement plan

Paid Time Off

Company-paid life insurance

Wellness plans and rewards

Competitive compensation with bonuses

Job summary

LabAnswer seeks a LIMS Application and Instrument Support Specialist to provide on-site support for a STARLIMS implementation at the FDA Office of Regulatory Affairs in Atlanta. The role involves working closely with project resources to integrate and maintain laboratory instrumentation and applications, while also providing operational support for STARLIMS.

The ideal candidate will have experience with LIMS and lab instruments, a relevant bachelor’s degree, and strong communication and organizational skills. LabAnswer offers professional growth opportunities, comprehensive health programs, and competitive compensation.

Qualifications

• Experience with STARLIMS is preferred.
• Experience supporting laboratory instruments is ideal.
• Bachelor's degree in relevant science field is required.

Responsibilities

• Integrate and maintain laboratory instrumentation and applications.
• Assist with site configuration and implementation of STARLIMS.
• Analyze and document user needs.
• Facilitate meetings and provide operational support for STARLIMS.
• Coordinate with equipment manufacturers for troubleshooting.
• Support laboratory computers.

Skills

LIMS and/or ELN experience

Lab instrument support experience

Excellent oral and written communication skills

Strong organizational skills

Education

Bachelor’s degree (Microbiology, Chemistry, or related field)

Job description

LIMS Application and Instrument Support Specialist

As LIMS Application and Instrument Support Specialist, you will provide on‑site support for a STARLIMS implementation at the Food and Drug Administration (FDA) Office of Regulatory Affairs (ORA). The role includes operational support for STARLIMS and instruments, daily management, proactive analysis, and coordination with manufacturers.

Location: Atlanta, GA – No travel required.

Responsibilities

• Work with senior project resources to integrate and maintain laboratory instrumentation and applications.
• Assist with site configuration and implementation of STARLIMS.
• Work with end users and management to analyze and document user needs.
• Participate in and facilitate meetings.
• Perform system configuration and administration.
• Provide operational support for STARLIMS.
• Coordinate with equipment manufacturers to install, maintain, and troubleshoot instruments and controllers.
• Provide support for laboratory computers.
• Contribute to the planning and implementation of application releases, data changes, and configuration changes.

Minimum Qualifications

• LIMS and/or ELN experience (preferably STARLIMS).
• Lab instrument experience (preferably support experience).
• Bachelor’s degree, preferably in Microbiology, Chemistry, or related field.
• Excellent oral and written communication skills.
• Strong organizational skills.

Benefits

• Professional growth opportunities within LabAnswer.
• Access to extensive online training and professional development resources.
• Comprehensive health and welfare programs.
• 401(k) retirement plan with generous employer match.
• Paid Time Off (vacation, sick, holiday).
• Company‑paid life insurance and short/long‑term disability insurance.
• Wellness plans and rewards.
• Competitive compensation with bonus opportunities.

LabAnswer is a leading laboratory informatics consultancy dedicated to delivering comprehensive solutions for laboratories across various industries. For additional information, visit labanswer.com.