LIHTC Property Manager | Resident Relations & Ops

Summithousinggroup; Casper (WY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Life insurance

Disability insurance

AFLAC

401K matching

Paid holidays

PTO

Job summary

Highland Property Management, Inc. is seeking a Property Manager to oversee the operations of three LIHTC apartment complexes in Casper, Wyoming.

The role focuses on resident relations, financial management, budgeting, and ensuring regulatory compliance across properties. You will lead the day-to-day management, coordinate with maintenance staff for PMs and remodels, and implement resident campaigns and retention programs to maintain high occupancy and satisfaction.

Qualifications

• 5 years of hands-on property management of LIHTC complexes including resident and financial management.
• New resident campaigns and existing resident retention programs.
• Property reputation management and satisfaction ratings.
• Managing waitlists, showings, applications, resident interviews, agreements, pre-inspections, regulation compliance, move-ins, resident relations, vacancies, and renewals.
• Maintaining compliance and authorized rent payment schedules.
• Rent collection, reporting, and eviction processes.
• Quality control for all operations of property including staff performance.
• Property budgeting and review with leadership.
• Coordinate with Maintenance Supervisor, co-manage resident requests, preventive maintenance (PM) schedule, and remodels to ensure property is in good repair and high-quality.
• Vendor, legal/professional counsel and utility management.
• Experience with bookkeeping, financial, AP and other tracking systems used for property management.
• Expert in Microsoft Office applications.
• Superb written and verbal skills.
• Some college, associate's degree, or equivalent work experience.

Responsibilities

• Oversee management and operations of 3 apartment complexes.
• Coordinate with Maintenance Supervisor to schedule PMs and remodels.
• Maintain compliance and rent payment schedules and ensure accurate rent collection.
• Manage waitlists, showings, applications, resident interviews, and renewals.
• Monitor budgeting and reporting with leadership.
• Coordinate vendor management and utility coordination.
• Ensure high-quality property operations and staff performance.
• Support fair housing practices and participate in trainings.
• Occasionally interact with maintenance and subcontractors to uphold safety standards.
• Travel locally as needed and maintain valid driver’s license.

Skills

LIHTC management

Resident and financial management

Campaigns & retention programs

Vendor management

Strong written & verbal skills

Leadership & supervision

Results oriented

Education

Associate degree or equivalent

Tools

Microsoft Office

Job description

Highland Property Management, Inc. is seeking a Property Manager to oversee the operations of three LIHTC apartment complexes in Casper, Wyoming.

The role focuses on resident relations, financial management, budgeting, and ensuring regulatory compliance across properties. You will lead the day-to-day management, coordinate with maintenance staff for PMs and remodels, and implement resident campaigns and retention programs to maintain high occupancy and satisfaction.