Lighting Customer Care Specialist

Roll & Hill; Byron Township (MI); On-site; USD 40,000 - 50,000; Full time

Job summary

A company in the design industry is seeking a Customer Service Representative to provide exceptional support and maintain high customer satisfaction in Byron Township, MI. The ideal candidate will have a minimum of three years of customer service experience, preferably in the design or lighting sector, and possess outstanding communication skills. Key responsibilities include assisting customer inquiries, coordinating service claims, and maintaining positive relations. Submit your resume and cover letter to apply.

Qualifications

• Minimum 3 years of customer service experience.
• Experience in the design or lighting industry preferred.
• Exceptional passion for great customer service.

Responsibilities

• Assist customer inquiries via telephone or email.
• Communicate order information to customers or the Sales team.
• Coordinate service and after-sale claims.
• Maintain positive customer relations.
• Liaise between teams to solve problems.

Skills

Customer service experience

Clear communication skills

Team-oriented approach

Positive attitude

Job description

A company in the design industry is seeking a Customer Service Representative to provide exceptional support and maintain high customer satisfaction in Byron Township, MI. The ideal candidate will have a minimum of three years of customer service experience, preferably in the design or lighting sector, and possess outstanding communication skills. Key responsibilities include assisting customer inquiries, coordinating service claims, and maintaining positive relations. Submit your resume and cover letter to apply.