Lift Maintenance Manager

Mt Hood Ski Bowl; Government Camp (OR); On-site; USD 95,000 - 130,000; Full time

Job summary

Mt. Hood Skibowl in Government Camp, OR seeks an experienced lift maintenance leader to supervise and direct the Lift Maintenance Department. You will oversee planning, staffing and operations to ensure safe, dependable lift service across the resort.

The role requires extensive ski-industry experience, 7–10 years of management, and collaboration with HR for staffing and development. A Bachelor’s degree or related field is a plus and a strong safety mindset is essential.

Qualifications

• Previous ski industry experience with a strong reputation and understanding of lift operations and maintenance practices and concepts.
• 7 to 10 years of large-scale management or supervisory experience.
• Bachelor’s degree or a related field is a plus.

Responsibilities

• Oversee the day-to-day administration and supervision of the Lift Maintenance Department.
• In cooperation with HR, manage recruiting, staffing, training, retention, evaluation and motivation of personnel to ensure effective operations.
• Develop a dynamic PM plan to effectively maintain all lifts owned and operated at Resort.
• Establishes best practices, works under pressure and prioritize tasks accordingly.
• Maintain understanding of technological and service advances within the ski industry related to responsibilities.

Skills

Lift maintenance leadership

Staff management

PM planning

Budget & cost control

Safety compliance

Ski industry experience

Recruiting & HR collaboration

Education

Bachelor’s degree or related field

Job description

Job Details

Level: Experienced. Job Location: Mt. Hood Skibowl Campus - Government Camp, OR 97028. Position Type: Full Time. Education Level: High School. Job Shift: Any. Job Category: Skilled Labor - Trades.

Lead, manage and direct all lift maintenance staff that aligns with company goals and objectives. This position requires oversight, execution and management of all technical and mechanical related issues contained within or associated within the resort’s lift system. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complex tasks and requires a wide degree of creativity and latitude with a keen attention to detail.

Essential Functions

• Oversee the day-to-day administration and supervision of the Lift Maintenance Department.
• In cooperation with HR, manage the recruiting, staffing, training, retention, evaluation and motivation of all personnel to ensure effective innovative, and professionally competent operations that are commensurate with corporate philosophies.
• Develop a dynamic PM plan to effectively maintain all lifts owned and operated at Resort.
• Establishes best practices, works under pressure and prioritize tasks accordingly.
• Maintain proficient understanding of technological and service advances within the ski industry associated with areas of responsibilities to ensure changes are incorporated into department operations and/or issues are reviewed for future consideration.
• Maintain excellent guest and employee rapport, and ensure customer satisfaction remains at the highest level possible (internal & external).
• Provide comprehensive sourcing strategy for all materials and contracted work.
• Attend daily meetings as required and be able to step in as back up into any part of the daily operations without notice.
• Perform routine inspections of all facilities and lifts to ensure they are in optimal operating condition at all times.
• Create and maintain current job descriptions for staff.
• Develop and maintain required and appropriate operational record keeping and information systems to ensure regular analysis and effective operations.
• Maintain relations with outside agencies that pertain to Lift Maintenance and Lift Operations; Federal, State and local agencies.
• Participate on committees and boards when they pertain to the welfare of the organization, specifically department operations.
• Develop and communicate to staff the short and long-range department plans, goals, and objectives. Oversee the implementation of said strategies.
• Contribute to the development and long-range planning of mountain operations.
• Maintain the highest safety standards and code compliance for guests and staff on a daily basis.
• Establish and communicate an understandable and fair pay and merit increase program.
• Develop and manage current fiscal budget guidelines and targets. Pro-actively managing expenses and payroll; study costs, look for irregularities.
• Other duties as requested by Mountain Mgr, GM of Operations or Senior Team.
• Maintain the highest safety standards and code compliance for guest and staff on a daily basis.
• Other duties as requested by Manager, Senior Team or VP/G.

Requirements

• Previous ski industry experience with a strong reputation and understanding of lift operations and maintenance practices and concepts.
• 7 to 10 years of large-scale management or supervisory experience.
• Bachelor’s degree or a related field is a plus.
• Team player – be flexible and open to new ideas and changing priorities.

Other Skills/Abilities

• Proficiency to multitask is paramount. Requires superb organization skills.
• Solid level of business acumen – Strong financial and business related skills including, but not limited to budget administration and analysis, superior management skills, excellent organization and interpersonal skills.
• Strategic thinker – Must be a strong problem solver and able to think on your feet to quickly grasp the situation and possible solutions.
• Ability to execute tactics.
• Team player – be flexible and open to new ideas and changing priorities.

Equal Employment Opportunity Policy

Mt. Hood Skibowl provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.