Lift Experience Team Lead - Ski Resort Ops & Perks

Vail Resorts; Bartlett (NH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Ski/Mountain Passes

Employee discounts on lodging/food/gy/

401(k) Retirement Plan

Employee Assistance Program

Training and development program

Referral Program

Job summary

Vail Resorts in Bartlett, NH is seeking a Team Lead Lift Operator to manage daily lift operations, schedule staff, and support training for operators. The role emphasizes safety, guest service, and teamwork in an outdoor winter environment.

The position requires 1-2 years of lift/mountain operations experience, a High School Diploma or GED, and the ability to work outdoors in various weather. Competitive hourly pay and seasonal benefits are provided.

Qualifications

• High School Diploma or GED equivalent required.
• 1-2 years of lift or mountain operations experience required.
• Must be able to communicate fluently in English.

Responsibilities

• Lead daily operations of resort lifts such as scheduling staff and procedures for opening and closing lifts.
• Assist with hiring, support, and training of operators and scanners in daily operations and safety.
• Monitor and document lift operator performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary.
• Maintain up to date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests.
• Work closely with ski patrol, mountain safety, lift maintenance, and lift electric to assist and resolve any problems that may arise on the mountain.
• Promote clean and organized workstations.
• Receive and assess guest questions, comments and complaints providing timely resolutions.
• A Team Lead Lift Operator is a flexible employee within the Lift Experience department who takes on additional training to support ticket scanning.
• Other duties as assigned

Skills

Fluent English

Education

High School Diploma or GED

Job description

Vail Resorts in Bartlett, NH is seeking a Team Lead Lift Operator to manage daily lift operations, schedule staff, and support training for operators. The role emphasizes safety, guest service, and teamwork in an outdoor winter environment.

The position requires 1-2 years of lift/mountain operations experience, a High School Diploma or GED, and the ability to work outdoors in various weather. Competitive hourly pay and seasonal benefits are provided.