Lead Lift Operator — Ski Resort Perks & Growth

Vail Resorts Careers; New Hampshire; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free employee passes

Free ski lessons

40% retail discounts

Wellness benefits

Training and development

Job summary

Vail Resorts in New Hampshire is hiring for a Winter Seasonal Lift Experience Team Lead. You will oversee daily lift operations, lead staff, and ensure guest safety with a strong emphasis on service quality.

The role requires 1–2 years in lift/mountain operations, a high school diploma, and the ability to work outdoors in all weather. Competitive hourly pay with benefits and growth opportunities are offered.

Qualifications

• High School Diploma or GED Equivalent required.
• 1-2 years of previous lift or mountain operations experience required.
• Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift.

Responsibilities

• Lead daily operations of resort lifts such as scheduling staff and procedures for opening and closing lifts.
• Assist with hiring, support, and training of operators and scanners in daily operations and safety.
• Monitor and document lift operator performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary.
• Maintain up-to-date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests.
• Work closely with ski patrol, mountain safety, lift maintenance, and lift electric to assist and resolve any problems that may arise on the mountain.
• Promote clean and organized workstations.
• Receive and assess guest questions, comments and complaints providing timely resolutions.
• A Team Lead Lift Operator is a flexible employee within the Lift Experience department who takes on additional training to support ticket scanning.
• Other duties as assigned.

Skills

Team Lead

Guest Service

Safety Focus

Education

High School Diploma or GED

Job description

Vail Resorts in New Hampshire is hiring for a Winter Seasonal Lift Experience Team Lead. You will oversee daily lift operations, lead staff, and ensure guest safety with a strong emphasis on service quality.

The role requires 1–2 years in lift/mountain operations, a high school diploma, and the ability to work outdoors in all weather. Competitive hourly pay with benefits and growth opportunities are offered.