Lift Experience Lead — Mountain Ops Leader (Seasonal)

Vail Resorts; Colorado; Presencial; USD 30 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free ski passes

Discounted lift tickets for friends &;

401(k)

Assistance program

Training & development

Referral program

Resumo da oferta

Keystone Mountain Operations, part of Vail Resorts, seeks a Lift Experience Lead to guide the front-line Lift Experience Team, emphasizing safety, service, and engagement. You’ll train new staff, reinforce standards, and foster a culture of accountability and excellence.

The role requires 1–2 years in lift or mountain operations, a High School Diploma or GED, and the ability to work outdoors in all weather while lifting up to 40 lbs. This is a winter seasonal, full-time position at Keystone.

Qualificações

• High School Diploma or GED equivalent required.
• 1-2 years of previous lift or mountain operations experience required.
• Must be able to lift up to 40 lbs and work outdoors in all weather.

Responsabilidades

• Serve as a leader and role model for the front-line Lift Experience Team.
• Support daily lift operations with a focus on safety, guest service, and team performance.
• Provide guidance, coaching, and support to team members throughout the day with support from the leadership team.
• Assist with training new and returning employees.
• Reinforce department policies, procedures, and operational standards.
• Support staffing assignments, break rotations, and daily operational needs.
• Respond to guest concerns and help resolve day-to-day operational challenges.
• Provide observations and feedback to Supervisors regarding team performance and development.
• Promote employee engagement, accountability, and a positive team culture.
• Support pass and ticket troubleshooting efforts and communicate with Hotseat as needed.
• Assist Scanning operations during periods of business need and support department-wide priorities.
• Ensure completion and complete operational documentation, inspections, and reporting as assigned.
• Maintain compliance with all company, safety, and regulatory requirements.
• Other duties as assigned

Conhecimentos

Team Lead

English Communication

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Keystone Mountain Operations, part of Vail Resorts, seeks a Lift Experience Lead to guide the front-line Lift Experience Team, emphasizing safety, service, and engagement. You’ll train new staff, reinforce standards, and foster a culture of accountability and excellence.

The role requires 1–2 years in lift or mountain operations, a High School Diploma or GED, and the ability to work outdoors in all weather while lifting up to 40 lbs. This is a winter seasonal, full-time position at Keystone.