Lifestyle Assistant Specialist

FPS Innovation Labs; United States Virgin Islands; À distance; USD 42 000 - 68 000; Plein temps

Résumé du poste

Full Potential Solutions (FPS) is seeking a dedicated Lifestyle Assistant Specialist to support our members remotely from the USA. You will handle a broad range of personal tasks, coordinate with vendors, schedule and organize information, and help deliver a seamless member experience as part of our Operations team.

This fully remote role offers flexible shifts and the chance to contribute to a fast-growing, culture‑driven company that values initiative, organization, and excellent communication.

Qualifications

• Excellent English speaking and writing skills.
• Highly organized, detail oriented and tech-savvy.
• Strong time-management and conversational abilities.
• High deductive reasoning and proactive problem solving.
• Smart, strategic thinker with tactical execution.
• Familiar with G-Suite; Zendesk is a plus.

Responsabilités

• Organize information on Google Sheets and present it to members.
• Call doctor offices, hotels, and service providers to gather availability and pricing.
• Create and send Google calendar invites and coordinate scheduling.
• Coordinate gifts from approved vendors and compile information for members.
• Communicate with vendors and businesses to collect required information.

Connaissances

Excellent English

Highly organized

Time management

Problem solving

Creative thinker

Mission aligned

Outils

G-Suite

Zendesk

Description du poste

Operations

• USA


• Fully Remote

Lifestyle Assistant Specialist

Join our team today and unleash your full potential!

About Us

Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.

We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and vision benefits, and the opportunity for high-potential career growth with a fast-growing company.

Our Core Values

• Integrity - Do what's right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect


• Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement


• Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate


• Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal

Our Mission

To create conditions within which people can thrive!

Duties And Responsibilities

Does your ability to see around corners and plan ahead make you the envy of your friend group? We want you to join our team!

We are looking for Lifestyle Assistant Specialist that can serve our members; you will be an integral part of our mission. You will be serving a broad range of personal tasks and working closely with the copilot and operations team to accomplish tasks on behalf of our members.

Tasks can span from organizing information on a Google Sheet that we display to members; calling doctor offices, customer service reps, hotels, salons, etc. to gather information regarding availability and pricing; creating and sending google calendar invites; finding gifts from our vendor approved sites and organizing the information to present to members. For now, the agent will not be communicating directly with our members; but will be communicating with other vendors and businesses for information collection.

Qualifications

Soft Skills

• Excellent English speaking and writing skills.


• Highly organized, detailed oriented and tech-savvy.


• Has great time-management skills and is very conversational.


• High deductive reasoning skills and proactive problem solver.


• Smart, strategic thinker and a tactical executer.


• Is \"in-the-know\" of great spots and enjoys being creative.


• Clear track record of exhibiting Full Potential core values.


• Empathizes with the program's mission of empowering working parents and democratizing access to personal assistants.


• Must be willing to go through pre-employment background and drug screening.


• Must be willing to work in a shifting schedule - availability for evening, night, weekend, and holiday shifts.

Technical Skills & ISP Requirements

• Typing speed of at least 35 WPM.


• Superior web navigation and computer skills.


• Experience in using G- Suite, Zendesk will serve as an advantage.

Department Operations Role Agent Location USA Remote status Fully Remote