Lifeguard - Part Time, Day Pool (Harrah's Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 17,908 - 26,174; Full time

Job summary

Caesars Entertainment in Atlantic City seeks a guest-focused team member to deliver outstanding service and create memorable experiences for every guest. You will greet guests warmly, anticipate needs, and maintain a positive, energetic atmosphere throughout service interactions.

You will resolve issues promptly, ensure satisfaction, and promote Caesars Rewards programs to enhance guest loyalty. This role emphasizes speed, accuracy, and a welcoming demeanor in a fast-paced environment.

Qualifications

• Demonstrates strong customer service skills and adheres to service behaviors.
• Maintains a positive attitude and creates energetic interactions.
• Greets guests warmly to build relationships and deliver personalized service.

Responsibilities

• Provides fast and flawless service while anticipating guest needs.
• Resolves service issues and checks guest satisfaction to ensure a positive experience.
• Promotes Caesars Rewards programs and card memberships to guests.

Skills

Customer service

Communication

Greeting guests

Upselling

Teamwork

Job description

Overview

• Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
• Maintains an upbeat and positive attitude, creates positive energy with gestures, and sustains enthusiasm from one interaction to the next.
• Creates an atmosphere of luck and celebrates guest’s wins.
• Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
• Anticipates needs and provides fast, flawless service.
• Checks for satisfaction and effectively resolves service breakdowns when they exist.
• Promotes Caesars Rewards programs and card membership.
• Provides a warm farewell and thanks guests for visiting.
• Compensation: $16.00 per hour.