Lifecycle Parts Specialist – Industrial Automation

Toyota Automated Logistics; Indianapolis (IN); Presencial; USD 60 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health, Dental, and Vision Insurance

401(k) Retirement Plan with company 2:

Vacation / Holiday Pay

Paid Volunteer time off

Tuition Reimbursement

Professional Associations, Conferences

Company Meetings & Events

Resumo da oferta

Toyota Automated Logistics in Indianapolis, IN seeks a Technical Parts Specialist to support Lifecycle Services by helping Inside Sales, Customer Support, field service, and internal teams identify accurate replacement parts, validate substitutions, and resolve escalations. This role protects customer uptime by improving quote accuracy and response time.

You will work across engineering and supplier teams to maintain parts data, cross-reference information, and develop standard work.

Qualificações

• 2+ years in parts support, aftermarket services, technical customer support, maintenance, or related fields.
• Ability to read and interpret BOMs, equipment manuals, parts lists, basic drawings, and technical documentation.
• Strong mechanical aptitude and practical troubleshooting skills.
• Clear communication skills with a customer-focused and professional approach.
• Strong organization, follow-through, and ownership of open issues and escalations.

Responsabilidades

• Identify replacement parts and clarify customer requests.
• Use BOMs, manuals, drawings, order history, supplier information, and system records to recommend correct replacement parts.
• Validate compatibility, substitutions, supersessions, and obsolescence paths with internal teams and suppliers.
• Serve as an escalation resource for complex or urgent parts inquiries.
• Coordinate with purchasing, suppliers, support, service, operations, and engineering when additional review is required.
• Maintain parts knowledge, cross-reference information, and common issue documentation to improve standard work.

Conhecimentos

BOM interpretation

Customer-focused comms

Mechanical aptitude

Organizational skills

Problem solving

Ferramentas

D365 ERP

BlueStar PLM

SolidWorks

Descrição da oferta de emprego

Toyota Automated Logistics in Indianapolis, IN seeks a Technical Parts Specialist to support Lifecycle Services by helping Inside Sales, Customer Support, field service, and internal teams identify accurate replacement parts, validate substitutions, and resolve escalations. This role protects customer uptime by improving quote accuracy and response time.

You will work across engineering and supplier teams to maintain parts data, cross-reference information, and develop standard work.