Lifecycle Marketing Pro - CRM & AI Training (Remote)

Mercor; San Francisco (CA); Hybrid; GBP 62,000 - 103,000; Part time

Job summary

Mercor is seeking a Marketing Expert — Lifecycle (AI Agent Environments) for a remote, contract position. You will lead lifecycle and CRM marketing tasks, define evaluation criteria, and oversee AI agent performance across multiple tools. The role demands hands-on CRM experience and ability to articulate decision-making clearly.

Experience with ESP, Salesforce, and Amplitude is essential, with preference for AI training/ RL environment experience and relevant certifications.

Qualifications

• Hands-on practitioner experience in lifecycle, CRM, or retention marketing.
• Comfortable with an ESP, a CRM like Salesforce, and product analytics like Amplitude.
• Clear written reasoning to explain decision-making.

Responsibilities

• Design task briefs based on lifecycle or CRM marketing work.
• Specify documents, dashboards, personas, and tool states for realistic task versions.
• Write or review reference answers and criteria distinguishing strong from plausible-but-wrong responses.
• Review AI agent attempts and evaluate them against standards.
• Diagnose issues from data, plan, execute, QA, and orchestrate multi-tool work.

Skills

Lifecycle marketing

CRM

Retention marketing

Written reasoning

Tools

ESP

Salesforce

Amplitude

Job description

Mercor is seeking a Marketing Expert — Lifecycle (AI Agent Environments) for a remote, contract position. You will lead lifecycle and CRM marketing tasks, define evaluation criteria, and oversee AI agent performance across multiple tools. The role demands hands-on CRM experience and ability to articulate decision-making clearly.

Experience with ESP, Salesforce, and Amplitude is essential, with preference for AI training/ RL environment experience and relevant certifications.