About the Role: As the Lifecycle Marketing Manager supporting multi-product, you'll grow engagement and retention strategies across our customers.
You Will
- Build lifecycle strategy across multiple product lines, with a focus on customer engagement and retention.
- Design and launch experiments across email, push notifications, and in-app messaging-defining hypotheses, building campaigns in Braze (or equivalent), and analyzing performance.
- Partner with product and engineering teams to define P0+ data requirements-defining latency and piping methodologies that will shape user journeys, improve product and messaging flows, and deliver scalable lifecycle and transactional programs that integrate with the product experience.
- Collaborate with growth, analytics, product marketing, creative and design teams to align lifecycle campaigns with broader go-to-market and product strategies.
You Have
- 5-7 years of experience in lifecycle or growth marketing.
- Proficient in Braze (or equivalent multi-channel engagement platforms); comfortable orchestrating multi-step, multi-channel customer journeys.
- 3+ years of experience with data-driven decision-making: designing tests, partnering with analytics to interpret results, and applying insights to improve campaigns.
- Experienced collaborating directly with product and engineering teams to integrate transactional and lifecycle marketing into primary product experiences.
- Comfortable flexing between strategy, project management, and execution: from roadmap planning to writing test plans, building and QA-ing campaigns, and analyzing outcomes.
- Experienced and passionate about creating scalable processes and constantly optimizing ways of working.
- Curious and energized by solving complex lifecycle challenges in new businesses.
Compensation: $70/hour
PDSINC, LLC is an Equal Opportunity Employer.