Lifecycle Growth Manager: Retention & Personalization

BlueChew; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Meds.com is seeking a Manager, Retention & Lifecycle Marketing to own the customer journey from first purchase through long-term loyalty. You will combine insights, creative, experimentation, and automation to deliver the right message at the right time.

In this cross-functional role within the Creative Strategy team, you’ll partner with Growth Marketing, Creative, Product, Customer Experience, Analytics, and Engineering to build lifecycle programs that strengthen relationships and drive

Qualifications

• 5+ years in lifecycle or retention marketing
• Experience driving retention across email, push, and in-app
• Proven ability to collaborate across Growth Marketing, Creative, Product, Customer Experience, Analytics, and Engineering

Responsibilities

• Own the customer journey from first purchase through long-term loyalty.
• Build and optimize lifecycle programs to drive retention and growth.
• Lead experiments, personalization, and automation to deliver timely, relevant messaging.
• Collaborate with cross-functional teams to align on strategy and metrics.

Skills

Lifecycle marketing

Growth marketing

Cross-functional collaboration

Automation

Personalization

Tools

Marketing automation

SQL

GA4/Analytics

HubSpot

Job description

Meds.com is seeking a Manager, Retention & Lifecycle Marketing to own the customer journey from first purchase through long-term loyalty. You will combine insights, creative, experimentation, and automation to deliver the right message at the right time.

In this cross-functional role within the Creative Strategy team, you’ll partner with Growth Marketing, Creative, Product, Customer Experience, Analytics, and Engineering to build lifecycle programs that strengthen relationships and drive