LifeCafe Supervisor

Life Time Inc.; Dublin (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Life Time Inc. operates LifeCafe and seeks a LifeCafe Supervisor to lead daily shift operations and deliver excellent member service. You will motivate staff, monitor food quality, and ensure timely service in a fast-paced, member-focused setting.

The role requires a high school diploma or GED, CPR/AED and ServeSafe certifications, and the ability to lift over 20 lbs. Night and weekend availability may be required to meet business needs.

Qualifications

• High School Diploma or GED required.
• CPR/AED certification required within 30 days of hire.
• ServeSafe certification required within 60 days of hire.
• Ability to lift 20 lbs repeatedly.
• Night and weekend availability may be required.

Responsibilities

• Manage LifeCafe shift operations and adjust schedules by traffic flow.
• Act as daily shift leader with high-level customer and staff support.
• Ensure menu items are prepared correctly and served professionally.
• Provide promotion and disciplinary recommendations to the Manager.
• Handle light food preparation tasks.
• Respond promptly to member questions and concerns.

Skills

Staff supervision

Customer service

Food safety

Shift leadership

Team communication

Education

High School Diploma or GED

CPR/AED certification

ServeSafe certification

Job description

Position Summary

The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience.

Position Summary

The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience.

Job Duties And Responsibilities

• Manages LifeCafe shift operations while making schedule adjustments based on traffic flow
• Acts as daily shift leader by providing a high level of customer and team support
• Ensures team members prepare menu items correctly and service customers in a professional manner
• Provides promotion and disciplinary recommendations to the Manager
• Manages light food prep responsibilities
• Quickly and efficiently responds to member questions, comments, and concerns

Position Requirements

• High School Diploma or GED
• CPR/AED certification required within the first 30 days of hire
• ServeSafe certification with the first 60 days of hire
• Ability to routinely and repetitively bend to lift more than 20 lbs.
• Ability to work in a stationery position and move about the Cafe for prolonged periods of time
• Night and weekend availability is required based on the business needs

Preferred Requirements

• 1-2 years of supervisor or manager experience with a food service or retail background in a high volume atmosphere

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.