Life Cafe Supervisor

Life Time Inc.; Shelby Township (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Life Time Inc. seeks a LifeCafe Supervisor to oversee daily shift operations, motivate staff, and ensure a high-quality member experience. You will monitor food quality and speed of service to maintain a positive guest experience.

The role requires supervising staff, managing light prep tasks, and responding quickly to member inquiries. Night and weekend availability may be required to support business needs.

Qualifications

• Must have strong customer service orientation
• Proven ability to lead a team and manage shifts
• Experience in fast-paced food service or retail environments preferred

Responsibilities

• Oversee LifeCafe shift operations and adjust schedules based on traffic
• Serve as daily shift leader providing customer and team support
• Ensure team members prepare items correctly and serve professionally
• Provide promotion and disciplinary recommendations to Manager
• Manage light food prep responsibilities
• Respond to member questions, comments and concerns promptly

Skills

Customer service

Team leadership

Shift operations

Education

High School Diploma or GED

Job description

Position Summary

The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience.

Job Duties And Responsibilities

• Manages LifeCafe shift operations while making schedule adjustments based on traffic flow
• Acts as daily shift leader by providing a high level of customer and team support
• Ensures team members prepare menu items correctly and service customers in a professional manner
• Provides promotion and disciplinary recommendations to the Manager
• Manages light food prep responsibilities
• Quickly and efficiently responds to member questions, comments, and concerns

Position Requirements

• High School Diploma or GED
• CPR/AED certification required within the first 30 days of hire
• ServeSafe certification with the first 60 days of hire
• Ability to routinely and repetitively bend to lift more than 20 lbs.
• Ability to work in a stationery position and move about the Cafe for prolonged periods of time
• Night and weekend availability is required based on the business needs

Preferred Requirements

• 1-2 years of supervisor or manager experience with a food service or retail background in a high volume atmosphere

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.