Life Underwriting Lead: Process & People Champion

Northwestern Mutual; Wisconsin; Hybrid; USD 108,000 - 162,000; Full time

Job summary

Northwestern Mutual in Milwaukee, WI is seeking a senior operations leader to direct and manage the underwriting unit, overseeing staff development, workflow, and risk analyses, with a focus on customer-centered service.

You will lead complex projects, implement new underwriting guidelines, and mentor underwriters while coordinating cross-functional initiatives and process improvements across the department.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 7+ years of operational underwriting experience preferred.
• Strong leadership, planning, decision-making, and change management skills.
• Experience in staff development and training of underwriters at all levels.

Responsibilities

• Direct and coordinate an underwriting unit to maintain service standards.
• Supervise underwriter activities and risk analysis.
• Lead performance management and career development.
• Coordinate new underwriting guidelines and procedures.
• Manage complex projects and system/process improvements.

Skills

People leadership

Risk analysis

Project management

Communication

Change management

Relationship building

Decision making

Leadership coaching

Education

Bachelor's degree

Job description

Northwestern Mutual in Milwaukee, WI is seeking a senior operations leader to direct and manage the underwriting unit, overseeing staff development, workflow, and risk analyses, with a focus on customer-centered service.

You will lead complex projects, implement new underwriting guidelines, and mentor underwriters while coordinating cross-functional initiatives and process improvements across the department.