Senior Life Underwriting Leader

Northwestern Mutual Group; Wisconsin; On-site; USD 108,000 - 162,000; Full time

Job summary

Northwestern Mutual Investment Services, LLC is seeking a senior underwriting leader to direct an underwriting unit, guide risk analysis, and drive major system and process improvements. The role emphasizes customer-centric service and staff development across agency operations.

The incumbent will oversee projects, manage budgets, and collaborate with field management to implement changes that enhance efficiency and mortality experience while reducing net cost.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience in people management, underwriting leadership, and training development.
• Underwriting experience preferred, with a record of results.
• Strong project management, planning, and change management skills.
• Excellent communication and relationship-building abilities.

Responsibilities

• Plan, direct, and coordinate activities of an Underwriting unit while maintaining service standards.
• Supervise underwriters and manage risk analysis and performance development.
• Lead complex underwriting projects and system/process improvements.
• Develop and monitor customer service standards for agency staff and Field Force.
• Coordinate budgets and act as liaison across insurance operations during initiatives.

Skills

Accountability

Change Adaptability

Insurance Acumen

Learning Agility

Negotiation

Adaptive Communication

Customer Centricity

Education

Bachelor's degree

Job description

Northwestern Mutual Investment Services, LLC is seeking a senior underwriting leader to direct an underwriting unit, guide risk analysis, and drive major system and process improvements. The role emphasizes customer-centric service and staff development across agency operations.

The incumbent will oversee projects, manage budgets, and collaborate with field management to implement changes that enhance efficiency and mortality experience while reducing net cost.