Life Sciences Salesforce Architect - Patient Services

Accenture PLC; Hartford (CT); On-site; USD 74,000 - 189,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid holidays & paid time off

Job summary

Accenture PLC in Hartford, CT, seeks a Salesforce Life Sciences Functional Architect to lead functional design for a defined workstream within a larger Life Sciences program. You will run requirements sessions, translate business processes into platform solutions, and guide a team of functional analysts and configurators to delivery.

You will collaborate with client owners, product owners and technical leads, owning design decisions and shaping scalable Life Sciences capabilities across

Qualifications

• Minimum of 3 years of Salesforce experience in a functional design or business analysis role.
• Minimum of 3 years delivering Salesforce solutions for Life Sciences clients or another regulated industry.
• Minimum of 1 year of Salesforce Life Sciences Patient services experience.
• Minimum of 1 year of Salesforce Life Sciences experience.
• Bachelor's degree or equivalent work experience (minimum 12 years).

Responsibilities

• Own the functional solution design for an assigned workstream within a Salesforce Life Sciences program.
• Lead design workshops with client business/product owners and translate outcomes into user stories and designs.
• Configure and demonstrate Salesforce Life Sciences capabilities and build prototypes.
• Make day-to-day design decisions, document trade-offs, and elevate cross-workstream decisions.
• Collaborate with technical leads to ensure designs are buildable and support estimation and sprint planning.
• Guide and review the work of analysts and offshore team members with coaching and quality oversight.
• Contribute to architecture governance and design reviews with prepared materials and standards.
• Support testing, data migration, training and deployment activities; drive user adoption post go-live.
• Contribute to proposals and estimates; build reusable assets and accelerators for Life Sciences.
• Identify and raise design/delivery risks and work with leadership on mitigation.

Skills

Salesforce experience

Functional design

Business analysis

Client workshop facilitation

Life Sciences domain knowledge

Education

Bachelor's degree or equivalent work experience

Tools

Health Cloud

Sales Cloud

Service Cloud

Job description

Accenture PLC in Hartford, CT, seeks a Salesforce Life Sciences Functional Architect to lead functional design for a defined workstream within a larger Life Sciences program. You will run requirements sessions, translate business processes into platform solutions, and guide a team of functional analysts and configurators to delivery.

You will collaborate with client owners, product owners and technical leads, owning design decisions and shaping scalable Life Sciences capabilities across