Life Sciences Business Applications (CRM) Project Manager - REMOTE

Sierra Solutions; Chicago (IL); On-site; USD 140,000 - 180,000; Full time

Job summary

Sierra Solutions in Chicago is seeking a senior Project Manager to lead transformative CRM and commercial technology initiatives within the life sciences sector. You will drive end-to-end CRM programs, partnering with business, IT, and external vendors to deliver impactful solutions for pharmaceutical, biotech, and healthcare organizations.

The role requires extensive CRM experience (Veeva, Salesforce Life Sciences Cloud, or Health Cloud), strong governance, and a solid grasp of regulatory

Qualifications

• Bachelor's degree in IT, Business, Life Sciences or related field; Master’s preferred.
• 8 years of project management experience, with at least 5 years in CRM or business applications projects within life sciences.
• Proven track record delivering large-scale technology projects in pharmaceutical, biotechnology, or medical device sectors.
• Strong understanding of commercial operations, sales force effectiveness, and regulatory compliance in life sciences.
• Hands-on experience with CRM platforms such as Veeva CRM, Salesforce Life Sciences Cloud, or Salesforce Health Cloud.
• Proficient in project management methodologies, including Agile and Waterfall.
• Exceptional skills in stakeholder management, risk management, and executive communication.

Responsibilities

• Lead end-to-end CRM and business applications projects, ensuring timely and budget-conscious delivery.
• Develop comprehensive project plans, schedules, budgets, and governance frameworks.
• Guide cross-functional project teams, including business stakeholders, technical resources, and external partners.
• Oversee CRM platform implementations, upgrades, and optimizations, focusing on Salesforce and Veeva.
• Collaborate with Commercial Operations, Sales, Marketing, and IT to align deliverables with business objectives.
• Manage vendor relationships and ensure collaboration across onshore and offshore teams.
• Ensure compliance with industry standards and regulations, including GxP, FDA, and HIPAA.
• Lead change management and user adoption initiatives to ensure successful CRM program integration.

Skills

CRM project management

Veeva CRM

Salesforce

Regulatory compliance

Stakeholder management

Agile and Waterfall

Education

Bachelor's degree in IT, Business, Life Sciences

Master's degree preferred

Tools

Veeva

Salesforce Life Sciences Cloud

Salesforce Health Cloud

Job description

Step into a pivotal role where you can drive transformative CRM and commercial technology initiatives in the life sciences sector. Be part of a dynamic team that values innovation, collaboration, and excellence in delivering impactful solutions for pharmaceutical, biotechnology, and healthcare organizations.

Summary

Step into a pivotal role where you can drive transformative CRM and commercial technology initiatives in the life sciences sector. Be part of a dynamic team that values innovation, collaboration, and excellence in delivering impactful solutions for pharmaceutical, biotechnology, and healthcare organizations.

Responsibilities

• Lead end-to-end CRM and business applications projects, ensuring timely and budget-conscious delivery.
• Develop comprehensive project plans, schedules, budgets, and governance frameworks.
• Guide cross-functional project teams, including business stakeholders, technical resources, and external partners.
• Oversee CRM platform implementations, upgrades, and optimizations, focusing on systems like Salesforce and Veeva.
• Collaborate with Commercial Operations, Sales, Marketing, and IT to align project deliverables with business objectives.
• Manage vendor relationships and ensure seamless collaboration across onshore and offshore teams.
• Ensure compliance with industry standards and regulations, including GxP, FDA, and HIPAA.
• Lead change management and user adoption initiatives to ensure successful CRM program integration.

Qualifications

• Bachelor's degree in Information Technology, Business, Life Sciences, or a related field; a Master's degree is preferred.
• 8 years of project management experience, with at least 5 years in CRM or business applications projects within life sciences.
• Proven track record in delivering large-scale technology projects in pharmaceutical, biotechnology, or medical device sectors.
• Strong understanding of commercial operations, sales force effectiveness, and regulatory compliance in life sciences.
• Hands-on experience with CRM platforms such as Veeva CRM, Salesforce Life Sciences Cloud, or Salesforce Health Cloud.
• Proficient in project management methodologies, including Agile and Waterfall.
• Exceptional skills in stakeholder management, risk management, and executive communication.