Life-Saving Donor Family Care Coordinator (Hospital)

Sierra Donor Services; Albuquerque (NM); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO 184 hours first year

Sick time 72 hours first year

Medical plans (PPO or HDHP), Dental, &

Vision coverage

403(b) plan with matching

Life, AD&D, and long-term disability

Wellness program

Supplemental insurance options

Discounts on home/auto/renter/pet ins.

Cell phone discounts

Meal per diems on active cases

Descripción de la vacante

Sierra Donor Services is seeking a Family Care Coordinator to support donor families and hospital teams in Albuquerque and throughout New Mexico. You will guide discussions, obtain informed authorization, and coordinate with physicians and staff to facilitate organ and tissue donation.

Ideal candidates have a bachelor’s degree and 2–4 years of healthcare experience with families or crisis intervention, plus strong communication and teamwork skills.

Formación

• A bachelor's degree is required.
• 2–4 years of healthcare experience with families, counseling, bereavement, or crisis intervention.
• Knowledge of medical and legal principles of authorization and donor evaluation.
• Valid driver's license with ability to pass MVR requirements.

Responsabilidades

• Determines family dynamics and assesses the family’s understanding of the patient’s prognosis when appropriate to initiate the donation discussion.
• Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation.
• Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure.
• Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process.
• Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary.
• Visually assesses donors, interpret charts, document information and communicate findings.
• Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient’s current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family’s understanding of the prognosis and acts as a family advocate to the health care team as necessary.
• Provides education to hospital staff regarding authorization, family care process and donation process.
• Responsibilities may be affected by increased donor activity. Performs other duties as assigned.

Conocimientos

Interpersonal skills

Communication

Conflict management

Teamwork

Educación

Bachelor's degree

Descripción del empleo

Sierra Donor Services is seeking a Family Care Coordinator to support donor families and hospital teams in Albuquerque and throughout New Mexico. You will guide discussions, obtain informed authorization, and coordinate with physicians and staff to facilitate organ and tissue donation.

Ideal candidates have a bachelor’s degree and 2–4 years of healthcare experience with families or crisis intervention, plus strong communication and teamwork skills.