Life-Saving EMS Dispatcher: Urgent Call Triage

911 Emergency Communications; Mantua Township (NJ); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certificate support

Job summary

911 Emergency Communications seeks Emergency Medical Dispatchers for Sewell, NJ. The role involves handling urgent medical calls, confirming locations, priorities, and relaying critical information to responders. Training or certification as an Emergency Medical Dispatcher may be required depending on the vacancy.

Applicants should be prepared for continuous operations, including overnight shifts and overtime, with eligibility requirements and background screening typical for EMS dispatch roles.

Qualifications

• High school diploma or equivalent required. Some vacancies may sponsor training.
• Current Emergency Medical Dispatcher certification before appointment may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications seeks Emergency Medical Dispatchers for Sewell, NJ. The role involves handling urgent medical calls, confirming locations, priorities, and relaying critical information to responders. Training or certification as an Emergency Medical Dispatcher may be required depending on the vacancy.

Applicants should be prepared for continuous operations, including overnight shifts and overtime, with eligibility requirements and background screening typical for EMS dispatch roles.