Life-Saving EMS Dispatcher: Critical Care Calls

911 Emergency Communications; Mullica Hill (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

911 Emergency Communications in Sewell, NJ, is seeking Emergency Medical Dispatchers to handle urgent medical calls. You will gather patient data, establish priorities, and coordinate EMS resources according to protocol.

Training, certification, and ongoing oversight ensure accuracy and patient safety. Responsibilities include calling and routing, critical questioning, and documenting each call for quality reviews.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.
• Sponsored training or on-the-job training may be available.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Active listening

Data entry

Communication

Education

High school diploma or equivalent

Tools

EMD system

Job description

911 Emergency Communications in Sewell, NJ, is seeking Emergency Medical Dispatchers to handle urgent medical calls. You will gather patient data, establish priorities, and coordinate EMS resources according to protocol.

Training, certification, and ongoing oversight ensure accuracy and patient safety. Responsibilities include calling and routing, critical questioning, and documenting each call for quality reviews.