Life-Saving EMS Dispatcher — Fast-Paced, Impactful

Emergency Telecommunicator Services; Swanton (VT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers to work in Swanton, VT. Responsibilities include handling urgent medical calls, gathering critical information, and coordinating ambulance resources according to dispatch protocols.

Requirements include a high school diploma or GED, CPR certification, and EMS Dispatcher credentials. Prior experience with phone triage and data entry is advantageous. Training and certifications are supported where needed.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification before appointment may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Clear communication

Multitasking

Stress management

Education

High school diploma

CPR certification

EMD certification

Tools

Dispatch software

Job description

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers to work in Swanton, VT. Responsibilities include handling urgent medical calls, gathering critical information, and coordinating ambulance resources according to dispatch protocols.

Requirements include a high school diploma or GED, CPR certification, and EMS Dispatcher credentials. Prior experience with phone triage and data entry is advantageous. Training and certifications are supported where needed.