Life-Saving EMS Dispatcher — 24/7 Critical Call Center

911 Emergency Communications; Billings (NY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Billings, NY is seeking Emergency Medical Dispatchers. You will receive calls, confirm patient location and access, and determine the appropriate response using approved protocols. The role involves coordinating ambulance resources and relaying critical information to responders.

Candidates should hold a high school diploma with CPR and EMS training as needed. Overtime, nights, weekends, and holidays may be required, and training is provided to qualifying

Qualifications

• High school diploma or equivalent required or commonly required.
• CPR certification and EMS-specific training may be required.
• Past dispatcher experience is a plus but not always mandatory.

Responsibilities

• Receive calls involving illness, injury, and other emergencies.
• Confirm location, callback number, and access details for responders.
• Ask approved questions about condition and determine response priority.
• Coordinate ambulance resources and relay information to responders.
• Document call processing and participate in quality-review activities.

Skills

Emergency Dispatch

Patient communication

Data entry

Education

High School Diploma

Tools

Dispatch system

Job description

911 Emergency Communications in Billings, NY is seeking Emergency Medical Dispatchers. You will receive calls, confirm patient location and access, and determine the appropriate response using approved protocols. The role involves coordinating ambulance resources and relaying critical information to responders.

Candidates should hold a high school diploma with CPR and EMS training as needed. Overtime, nights, weekends, and holidays may be required, and training is provided to qualifying