Life-Saving EMS Dispatcher — 24/7 Critical Calls

911 Emergency Communications; Lagrangeville (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Lagrangeville, NY seeks Emergency Medical Dispatchers to coordinate urgent medical responses and contact with callers. The role involves confirming locations, prioritizing responses, and relaying critical information to responders while adhering to medical dispatch protocols.

The position requires a high school diploma and may require EMT/paramedic qualifications or EMD certification as specified in vacancies. Training and overtime are common in this field.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher (EMD) certification may be required or sponsored by the employer.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

911 Emergency Communications in Lagrangeville, NY seeks Emergency Medical Dispatchers to coordinate urgent medical responses and contact with callers. The role involves confirming locations, prioritizing responses, and relaying critical information to responders while adhering to medical dispatch protocols.

The position requires a high school diploma and may require EMT/paramedic qualifications or EMD certification as specified in vacancies. Training and overtime are common in this field.