Life-Saving EMS Dispatcher — 24/7 Console & Protocols

County Emergency Communications; Catharpin (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Shift premiums

Job summary

County Emergency Communications in Catharpin, VA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather incident details, establish response priorities, and coordinate resources. The role involves delivering protocol-based instructions, confirming locations, and relaying information to responders, with shifts including nights, weekends, and overtime.

A high school diploma is commonly required; CPR certification may be required; EMT/paramedic creds are not universal.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Catharpin, VA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather incident details, establish response priorities, and coordinate resources. The role involves delivering protocol-based instructions, confirming locations, and relaying information to responders, with shifts including nights, weekends, and overtime.

A high school diploma is commonly required; CPR certification may be required; EMT/paramedic creds are not universal.