Life-Saving EMS Dispatcher (24/7)

Emergency Telecommunicator Services; Rawlins (WY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Rawlins, WY seeks skilled Emergency Medical Dispatchers to handle urgent medical calls, verify locations and details, and coordinate EMS resources. You’ll provide protocol-based guidance and help ensure rapid, safe patient outcomes.

Initial training and CPR certification support may be provided; EMT/paramedic credentials vary by vacancy and agency requirements.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification may be required; EMT/paramedic credentials are not universal.
• Specific certification providers and vacancy requirements vary by agency.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials (not universal)

Job description

Emergency Telecommunicator Services in Rawlins, WY seeks skilled Emergency Medical Dispatchers to handle urgent medical calls, verify locations and details, and coordinate EMS resources. You’ll provide protocol-based guidance and help ensure rapid, safe patient outcomes.

Initial training and CPR certification support may be provided; EMT/paramedic credentials vary by vacancy and agency requirements.