Life-Saving EMS Dispatcher (24/7)

Emergency Telecommunicator Services; Mount Shasta (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Mount Shasta. Duties include handling urgent medical calls, confirming locations, and guiding responders using approved protocols.

The role emphasizes accurate data collection and coordination of ambulance resources within established oversight. Applicants should have a high school diploma, EMT/paramedic credentials may be required by some vacancies, and CPR certification.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Current Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Mount Shasta. Duties include handling urgent medical calls, confirming locations, and guiding responders using approved protocols.

The role emphasizes accurate data collection and coordination of ambulance resources within established oversight. Applicants should have a high school diploma, EMT/paramedic credentials may be required by some vacancies, and CPR certification.