Life-Saving EMS Dispatcher

Emergency Telecommunicator Services; Somerset (IN); On-site; USD 30,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services in Somerset, IN seeks Emergency Medical Dispatchers to listen to calls, verify locations, and coordinate responses using agency-approved protocols. You will gather patient details, determine priorities, and support EMS resource coordination.

This role may involve CPR certification and varies with vacancy, with training sponsored by the employer in many cases. Department schedules include nights and overtime where required.

Qualifications

• High school diploma or equivalent required for most postings.
• EMD certification may be required or sponsored depending on vacancy.
• CPR certification and related coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Calm under pressure

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification (preferred)

Job description

Emergency Telecommunicator Services in Somerset, IN seeks Emergency Medical Dispatchers to listen to calls, verify locations, and coordinate responses using agency-approved protocols. You will gather patient details, determine priorities, and support EMS resource coordination.

This role may involve CPR certification and varies with vacancy, with training sponsored by the employer in many cases. Department schedules include nights and overtime where required.