EMS Emergency Dispatcher — Save Lives with 24/7 Operations

Emergency Telecommunicator Services; Greentown (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Greentown, IN seeks Emergency Medical Dispatchers to help people requesting urgent medical assistance. Using an agency-approved system, you gather patient and incident information, establish response priorities, and support coordination of emergency medical resources.

Responsibilities include receiving calls for illness or injury, confirming location, and issuing protocol-based instructions before responders arrive.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or Equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Greentown, IN seeks Emergency Medical Dispatchers to help people requesting urgent medical assistance. Using an agency-approved system, you gather patient and incident information, establish response priorities, and support coordination of emergency medical resources.

Responsibilities include receiving calls for illness or injury, confirming location, and issuing protocol-based instructions before responders arrive.