Life-Saving EMS Dispatcher

911 Emergency Communications; Edgefield (SC); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Edgefield, SC seeks skilled Emergency Medical Dispatchers to receive and triage medical calls, relay critical information, and coordinate ambulance resources using approved protocols. The role requires staying calm under pressure and accurate data entry.

Applicants typically hold a high school diploma, CPR certification, and an EMT or paramedic credential may be requested; dispatcher certification is often required prior to appointment.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Call handling

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Tools

Medical dispatch system

Job description

911 Emergency Communications in Edgefield, SC seeks skilled Emergency Medical Dispatchers to receive and triage medical calls, relay critical information, and coordinate ambulance resources using approved protocols. The role requires staying calm under pressure and accurate data entry.

Applicants typically hold a high school diploma, CPR certification, and an EMT or paramedic credential may be requested; dispatcher certification is often required prior to appointment.