Emergency Medical Dispatcher — Urgent Call Triage & Dispatch

911 Emergency Communications; Ward (SC); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Ward, SC, is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather critical information, and guide responders under approved protocols.

Candidates must have a high school diploma or equivalent; EM Dispatcher certification may be required. This role often involves overnight, weekend, and holiday work with potential overtime, and offers benefits depending on the organization and appointment terms.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

EMD certification (may be required)

Job description

911 Emergency Communications in Ward, SC, is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather critical information, and guide responders under approved protocols.

Candidates must have a high school diploma or equivalent; EM Dispatcher certification may be required. This role often involves overnight, weekend, and holiday work with potential overtime, and offers benefits depending on the organization and appointment terms.