Life-Saving EMS Dispatcher — 24/7 Operations

Emergency Telecommunicator Services; Salem (SC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Medical Dispatchers help people requesting urgent medical assistance. Using an agency-approved system, they gather patient and incident details, establish response priorities, and support coordination of emergency resources in Salem, SC.

Typical qualifications include a high school diploma or equivalent; CPR certification is often required and EMT/paramedic credentials may be requested depending on the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Education

High school diploma or equivalent

CPR certification

Job description

Emergency Medical Dispatchers help people requesting urgent medical assistance. Using an agency-approved system, they gather patient and incident details, establish response priorities, and support coordination of emergency resources in Salem, SC.

Typical qualifications include a high school diploma or equivalent; CPR certification is often required and EMT/paramedic credentials may be requested depending on the vacancy.