Emergency Medical Dispatcher - 24/7 Urgent Care Coordination

Emergency Telecommunicator Services; Edgemoor (SC); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Edgemoor, South Carolina, seeks dedicated Emergency Medical Dispatchers to support urgent medical calls and coordinate EMS resources. You will gather patient information, confirm locations, and determine response priorities using approved protocols.

Responsibilities include delivering protocol-based instructions, coordinating ambulance deployment, and documenting call handling while complying with oversight requirements.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be sponsored or required by the vacancy.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when applicable.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Decision making

Calm under pressure

Education

High school diploma or equivalent

EMD certification preferred

Job description

Emergency Telecommunicator Services in Edgemoor, South Carolina, seeks dedicated Emergency Medical Dispatchers to support urgent medical calls and coordinate EMS resources. You will gather patient information, confirm locations, and determine response priorities using approved protocols.

Responsibilities include delivering protocol-based instructions, coordinating ambulance deployment, and documenting call handling while complying with oversight requirements.