Life-Saving 911 Dispatcher: Real-Time Emergency Ops

911 Emergency Communications; Beech Creek (Clinton County); On-site; USD 42,000 - 64,000; Full time

Job summary

911 Emergency Communications in Beech Creek, PA is seeking a dispatcher to answer emergency and nonemergency calls, verify details, and coordinate responders in fast‑paced situations. You will enter data into CAD systems and monitor radio operations while maintaining confidentiality.

Applicants should have a high school diploma and strong typing, listening, and communication skills; training and certifications may be required by the agency.

Qualifications

• High school diploma or GED required; some agencies may require entry‑level testing scores, experience, or deadlines.
• Typing speed and accuracy, active listening, clear speech, basic computer proficiency, and ability to organize information under pressure are useful.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Accurate typing

Active listening

Clear speech

Basic computer skills

Organize information

Education

High school diploma or GED

Job description

911 Emergency Communications in Beech Creek, PA is seeking a dispatcher to answer emergency and nonemergency calls, verify details, and coordinate responders in fast‑paced situations. You will enter data into CAD systems and monitor radio operations while maintaining confidentiality.

Applicants should have a high school diploma and strong typing, listening, and communication skills; training and certifications may be required by the agency.