Life Policy Administration Specialist

Pacific Life; Atlanta (GA); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Paid vacation days

401(k) plan

Medical coverage

Dental coverage

Life insurance

Job summary

Pacific Guardian Life is seeking an Individual Life Administration Specialist to manage policy administration for the Individual Life line and support quality improvements in operations and service.

The role requires strong written and verbal communication, meticulous attention to detail, and the ability to work effectively with customers, agents, and internal staff across levels. A high school diploma is required, with an Associate’s degree preferred.

Qualifications

• Strong written and verbal communication skills and ability to interact with customers and agents.
• Experience interpreting instructions, policies and procedures with accuracy.
• Ability to prioritize tasks and meet deadlines in a detail‑oriented environment.
• Proficient use of Microsoft Office Suite and basic math for policy administration.

Responsibilities

• The Individual Life Administration Specialist handles policy administration for the Individual Life line and supports quality improvements in operations and service.

Skills

Communication skills

Adaptability

Time management

Problem solving

Attention to detail

Education

High school diploma

Associate's degree

Tools

Microsoft Office

Microsoft Word

Microsoft Outlook

Microsoft Excel

OneNote

Job description

Pacific Guardian Life is seeking an Individual Life Administration Specialist to manage policy administration for the Individual Life line and support quality improvements in operations and service.

The role requires strong written and verbal communication, meticulous attention to detail, and the ability to work effectively with customers, agents, and internal staff across levels. A high school diploma is required, with an Associate’s degree preferred.