Life Insurance Enrollment Specialist: Fast & Accurate

Brown & Brown, Inc.; Kentucky; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health benefits

101k/401k options

Student loan assistance

Tuition reimbursement

Mental health services

Paid time off

Holidays and partner discounts

Job summary

Brown & Brown, Inc. is seeking an Enrollment Specialist to support and enhance customer satisfaction by efficiently processing life insurance applications. The role requires strong attention to detail, accuracy, and the ability to work within tight SLAs.

The ideal candidate will review and process new applications while collaborating with internal teams to ensure a seamless enrollment experience. Excellent communication and problem-solving skills are essential.

Qualifications

• Strong proficiency in Microsoft Office, especially Excel.
• Experience with CRM systems and database management (preferred).
• Excellent attention to detail with a strong focus on accuracy and timeliness.
• Exceptional interpersonal and customer service skills.
• Ability to work in a fast-paced and evolving environment.
• Strong written and verbal communication skills.
• Effective time management and organizational abilities.

Responsibilities

• Process insurance applications accurately and efficiently.
• Review applications for completeness, identifying and requesting any missing information.
• Verify customer data using internal systems and/or direct customer communication.
• Assess applications to determine if they meet basic underwriting requirements.
• Ensure accuracy of data files and resolve inconsistencies in submitted information.
• Prepare and send correspondence related to member insurance notices and policy requests.
• Issue insurance coverage materials upon successful application processing.
• Accurately enter key application data into multiple systems.
• Collaborate with internal teams to ensure compliance with enrollment policies and procedures.

Skills

Excel

Attention to detail

Interpersonal skills

Written and verbal communication

Time management

Organizational abilities

Customer service

Tools

CRM systems

Database management

Job description

Brown & Brown, Inc. is seeking an Enrollment Specialist to support and enhance customer satisfaction by efficiently processing life insurance applications. The role requires strong attention to detail, accuracy, and the ability to work within tight SLAs.

The ideal candidate will review and process new applications while collaborating with internal teams to ensure a seamless enrollment experience. Excellent communication and problem-solving skills are essential.