Life Flight & Ground Ambulance Dispatcher

UnityPoint Health; Des Moines (IA); On-site; USD 50,000 - 70,000; Full time

Job summary

UnityPoint Health seeks an Emergency Dispatch professional to coordinate interfacility transport requests, including Life Flight and ground ambulances. You will dispatch and log incidents, track aircraft locations, and participate in emergency preparedness activities.

The role requires Paramedic certification or equivalent experience, strong radio and computer skills, and knowledge of EMS and aviation operations.

Qualifications

• High school diploma or equivalent required.
• Experience with dispatch and radio communications preferred.
• Knowledge of EMS community and aviation operations is beneficial.
• Paramedic certification or equivalent experience is a requirement.

Responsibilities

• Receives, dispatches, and records all requests for emergency and other assistance for multiple facilities.
• Manage Life Flight and Unity Point Ground Ambulance dispatch and related transport coordination.
• Monitor and document incidents with accurate CAD entries and logs; communicate with supervisors as needed.
• Assist in emergency preparedness activities and alerts as directed.

Skills

Radio communications

Dispatch experience

EMS knowledge

Aviation operations

Computer literacy

Education

High school diploma or equivalent

Job description

UnityPoint Health seeks an Emergency Dispatch professional to coordinate interfacility transport requests, including Life Flight and ground ambulances. You will dispatch and log incidents, track aircraft locations, and participate in emergency preparedness activities.

The role requires Paramedic certification or equivalent experience, strong radio and computer skills, and knowledge of EMS and aviation operations.