Coordinator Emergency Transport - LifeFlight Dispatch (Part-time)

highmarkhealth; Pittsburgh (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

Allegheny Health Network in Pittsburgh coordinates LifeFlight and EMS communications, handling flight requests and ground transports while documenting in EMS records. The dispatcher provides primary support for One-Call and registers transports with EPIC charges.

They coordinate specialty teams across WPAHS facilities, monitor heliport activity, and respond to EMS medical command notifications by phone or radio, offering offload support to flight teams as needed.

Qualifications

• GED/High School diploma.
• 2 years related experience.
• EMT with dispatching experience preferred.

Responsibilities

• Coordinates flight requests and critical care ground transports; provides flight following for aviation vendor.
• Enters data for all activities performed within the communication center.
• Registers for LifeFlight transports and places charges in EPIC for flights and ground transports; completes documentation for EMS charts; provides primary support for One-Call.
• Coordinates and dispatches specialty teams within WPAHS facilities.
• Monitors all incoming traffic to heliport and safety watch.
• Receives EMS medical command notification and requests by telephone and radio.
• Provides offload support to flight team.

Skills

EMS dispatching experience

Education

GED/High School diploma

Job description

Company : Allegheny Health Network Job Description :

This position is part of union SEIU - E

There are (2) positions available

GENERAL OVERVIEW

Coordinates communications from LifeFlight, Air Medical Programs, EMS providers and referral agencies to appropriate areas within AHN.

ESSENTIAL RESPONSIBILITIES

• Coordinates flight requests and critical care ground transports; provides flight following for aviation vendor. (30%)
• Enters data for all activities performed within the communication center.(20%)
• Registers for LifeFlight transports and places charges in EPIC for flights and ground transports. Completes all appropriate documentation for patient care record in EMS charts. Provides primary support for One-Call. (15%)
• Coordinates and dispatches specialty teams within WPAHS facilities.(10%)
• Monitors all incoming traffic to heliport and safety watch. (10%)
• Receives EMS medical command notification and requests by telephone and radio. (10%)
• Provides offload support to flight team. (5%)
• Performs other duties as assigned or required.

QUALIFICATIONS

Minimum

• GED/High School diploma
• 2 years related experience

Preferred

• EMT with dispatching experience preferred

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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