Life Flight Communications & Dispatch Specialist II

Stanford Health Care; California (MO); On-site; USD 62,000 - 81,000; Part time

Job summary

Stanford Health Care, Palo Alto, CA, is seeking a Medical Transport Communications Specialist II to support the Transfer Center. You will manage Life Flight dispatch, intake, and patient transfers while ensuring EMTALA/Non-EMTALA compliance and CI-CARE standards.

Qualifications include a high school diploma or GED (Associates preferred), 3+ years of related experience, and proficiency with Epic, Flight Vector, and related systems. Strong communication and teamwork are essential.

Qualifications

• Demonstrates professional communication and ability to work under pressure.
• Knowledge of CI-CARE and HIPAA compliance in transferCenter operations.
• Proficiency with Epic, Flight Vector and related systems.

Responsibilities

• Provides professional response to EMTALA and transfer requests following guidelines.
• Performs initial telephone intake and identifies receiving services for transfers.
• Activates transport teams and maintains communication with flight crews.
• Maintains accurate transfer documentation in EMR and flight systems.
• Trains and mentors new staff within Transfer Center.

Skills

CI-CARE

HIPAA compliance

Medical terminology

Education

High school diploma or GED

Associates Degree - Preferred

Tools

Epic

Flight Vector

Complete Flight

Job description

Stanford Health Care, Palo Alto, CA, is seeking a Medical Transport Communications Specialist II to support the Transfer Center. You will manage Life Flight dispatch, intake, and patient transfers while ensuring EMTALA/Non-EMTALA compliance and CI-CARE standards.

Qualifications include a high school diploma or GED (Associates preferred), 3+ years of related experience, and proficiency with Epic, Flight Vector, and related systems. Strong communication and teamwork are essential.