Life Cafe Supervisor

Lifetime; Romeoville (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a LifeCafe Supervisor to lead daily operations in a vibrant café environment. This role involves ensuring top-notch customer service, managing food quality, and motivating a dedicated team. The ideal candidate will possess strong leadership skills and a background in food service or retail. With a focus on delivering an exceptional experience for members and guests, this position offers a dynamic work atmosphere where teamwork and communication are key. Join a company that values diversity and offers a range of benefits, including a fully subsidized membership and comprehensive health coverage for full-time team members.

Benefits

Fully subsidized membership

Discounts on products and services

401(k) retirement savings plan

Training and professional development

Paid sick leave

Medical, dental, vision coverage

Short and long term disability insurance

Life insurance

Paid time off

Parental leave and adoption assistance

Qualifications

• High School Diploma or GED required, CPR/AED and ServeSafe certifications needed.
• 1-2 years of supervisory experience in food service or retail preferred.

Responsibilities

• Oversees daily operations and ensures high-quality member experiences.
• Manages shift operations and supports team members in customer service.

Skills

Customer Service

Team Leadership

Food Preparation

Problem Solving

Education

High School Diploma or GED

CPR/AED Certification

ServeSafe Certification

Job description

Position Summary

The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience.

Job Duties and Responsibilities

• Manages LifeCafe shift operations while making schedule adjustments based on traffic flow
• Acts as daily shift leader by providing a high level of customer and team support
• Ensures team members prepare menu items correctly and service customers in a professional manner
• Provides promotion and disciplinary recommendations to the Manager
• Manages light food prep responsibilities
• Quickly and efficiently responds to member questions, comments, and concerns

Position Requirements

• High School Diploma or GED
• CPR/AED certification required within the first 30 days of hire
• ServeSafe certification with the first 60 days of hire
• Ability to routinely and repetitively bend to lift more than 20 lbs.
• Ability to work in a stationary position and move about the Cafe for prolonged periods of time
• Night and weekend availability is required based on the business needs

Preferred Requirements

• 1-2 years of supervisor or manager experience with a food service or retail background in a high volume atmosphere

Pay

This is an hourly position with wages starting at $17.25 and pays up to $20.50, based on experience and qualifications.

Benefits

All team members receive the following benefits while working for Life Time:

• A fully subsidized membership
• Discounts on Life Time products and services
• 401(k) retirement savings plan with company discretionary match (21 years of age and older)
• Training and professional development
• Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

• Medical, dental, vision, and prescription drug coverage
• Short term and long term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care plans
• Parental leave and adoption assistance
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
• Deferred compensation plan, if the team member meets the required income threshold

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.