Lien Resolution & Case Admin Specialist

Argus West Investigative Services; San Diego (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Argus West Investigative Services in San Diego seeks a detail-oriented admin support colleague to join the SIU lien resolution and operations team. You will manage the lien inbox, help with case implementation, and maintain accurate case records while providing cross-functional administrative support.

The role requires strong organization, clear communication, and the ability to handle multiple tasks in a fast-paced legal and claims environment.

Qualifications

• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Proficiency with Google Workspace or Microsoft Office (Sheets/Excel).
• Experience with legal case management systems and/or Workers Compensation claim experience is a plus.
• Prior experience in lien resolution, legal support, or claims administration preferred.

Responsibilities

• Manage and monitor the Lien Inbox, ensuring timely review and response to incoming communications.
• Review referrals and complete initial lien analysis for managing files.
• Forward emails and documentation to appropriate parties, including clients, investigators, and other team members.
• Ensure case updates are documented accurately and properly.
• Open new files in case management system.
• Create updates and expense entries within lien files.

Skills

Organizational skills

Multitasking

Communication skills

Attention to detail

Prioritization

Microsoft Excel / Sheets

Tools

Google Workspace

Microsoft Office (Excel, Sheets)

Job description

Argus West Investigative Services in San Diego seeks a detail-oriented admin support colleague to join the SIU lien resolution and operations team. You will manage the lien inbox, help with case implementation, and maintain accurate case records while providing cross-functional administrative support.

The role requires strong organization, clear communication, and the ability to handle multiple tasks in a fast-paced legal and claims environment.