Lien & Credit Specialist

Codale Electric Supply; West Valley City (UT); On-site; USD 50,000 - 75,000; Full time

Job summary

Codale Electric Supply seeks a Credit & Collections Representative to manage lien waivers, credit file setup, and customer support across multiple states including UT, AZ, CO, and NV. The role partners with Sales and Branch teams to ensure accurate documentation and timely responses, while safeguarding accounts receivable.

Strong attention to detail and customer focus are essential. The position supports cross-functional Credit, Sales, and Customer teams in a high-volume environment, with

Qualifications

• 2–5 years of relevant experience (construction, credit, or collections preferred).
• Working knowledge of lien waivers and construction documentation strongly preferred.
• Experience supporting customer accounts or credit operations preferred.
• Strong customer service orientation and problem-solving skills.
• Notary Public certification preferred.
• Proficiency in Microsoft Office (Outlook, Excel, Word, MS Teams, Co-pilot).

Responsibilities

• Review, prepare, and execute customer lien waivers within established guidelines.
• Ensure compliance with applicable lien laws across supported states (AZ, CO, NV, UT).
• Support pre-lien, bond claim, and construction documentation processes.
• Coordinate with credit team and customers to resolve lien-waiver or lien related issues.
• Serve as the primary contact for customer inquiries related to accounts and lien documentation.
• Partner with Sales and Branch teams to resolve issues quickly and effectively.
• Provide timely, accurate responses while maintaining a strong customer experience.
• Assist in monitoring past due accounts and support collections efforts as needed.
• Process payments (CC, ACH) and assist customers with online account access.
• Research and resolve payment discrepancies.
• Escalate identified risks appropriately.
• Manage customer account setup and ongoing account maintenance.
• Review credit applications for completeness and collect required documentation.
• Maintain accurate and compliant customer credit files.
• Support shared mailbox workflow and meet service level expectations.
• Support A/R reporting and aging reviews.
• Utilize systems including Eclipse, BillTrust, GETPAID, and other credit tools.

Skills

Credit experience

Collections

Customer service

Lien waivers

Microsoft Office

Notary Public

Tools

Eclipse

BillTrust

GETPAID

Job description

Codale Electric Supply seeks a Credit & Collections Representative to manage lien waivers, credit file setup, and customer support across multiple states including UT, AZ, CO, and NV. The role partners with Sales and Branch teams to ensure accurate documentation and timely responses, while safeguarding accounts receivable.

Strong attention to detail and customer focus are essential. The position supports cross-functional Credit, Sales, and Customer teams in a high-volume environment, with