Licensure Support Specialist

State-of-Missour

Jefferson City (MO)

On-site

USD 35,000 - 43,000

Full time

14 days+

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Job summary

The State of Missouri, Division of Professional Registration, Board of Cosmetology and Barber Examiners, is seeking a Customer Service Representative in Jefferson City. The base salary is $39,227, with a possible year-of-service pay differential added to total compensation.

You will review licensure applications, verify documents, communicate with applicants, and enter data into the licensure system while maintaining filing and imaging processes. The posting closes 09/18/2026.

Qualifications

Two or more years of experience reviewing and processing official documents.
One or more years of experience as Associate Customer Service Representative.
Credit hours from an accredited college may substitute for experience.
Proficient with Adobe Acrobat Pro, Word, Outlook and Excel.

Responsibilities

Review applications for licensure, determine authenticity of documents, and ensure statutory requirements are satisfied.
Correspond with applicants regarding errors and solutions.
Enter information from the application into the licensure system.
Prepare applications and supporting documentation for board review.
Respond to inquiries regarding licensure requirements, fees, license status and laws.
Maintain a filing system.
Scan and index records for digital imaging.