Licensing Specialist — Flexible Schedules

The State of New Hampshire; Concord (NH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Life insurance

Wellness program

Job summary

The State of New Hampshire is seeking a Licensing Service Representative to support the Office of Professional Licensure and Certification in evaluating applications and determining eligibility for a wide range of professional licenses. This paraprofessional role requires careful review, data entry, and collaboration with other program staff to uphold the agency’s mission.

The position emphasizes handling confidential information, processing licensing requests, and providing clear guidance to

Qualifications

• Equivalent combination of education and experience will be considered.
• Ability to follow instructions and manage clerical tasks accurately.
• Strong attention to detail in handling sensitive licensing information.
• Proficiency with office equipment and basic accounting principles.

Responsibilities

• Review applications for completeness and eligibility of professional licenses.
• Maintain confidential licensing records and protect PII per regulations.
• Communicate professionally with diverse applicants and assess licensing needs.
• Recommend process improvements and support inspectors with licensing duties.
• Ensure accurate deposits and fee allocations for daily transactions.
• Stay current with administrative rules affecting licensing processes.
• Educate licensees and applicants on licensing policies and procedures.

Skills

Office practices

Communication

Typing speed

Filing

Relationship building

Professional appearance

Education

2.5 years education and experience post-high school

Tools

CJIS portal

Job description

The State of New Hampshire is seeking a Licensing Service Representative to support the Office of Professional Licensure and Certification in evaluating applications and determining eligibility for a wide range of professional licenses. This paraprofessional role requires careful review, data entry, and collaboration with other program staff to uphold the agency’s mission.

The position emphasizes handling confidential information, processing licensing requests, and providing clear guidance to