LICENSING SPECIALIST

State of Arizona; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

The State of Arizona is seeking a Licensing Specialist to enhance the client experience in a supportive governmental environment. This position involves reviewing licensing applications, assisting clients, and participating in process improvement initiatives. Ideal candidates should have data entry experience and strong communication skills, with the opportunity for career advancement within the agency.

Benefits

Comprehensive benefits package

Opportunity for career advancement

Supportive work environment

Qualifications

• Minimum 1 year experience in data entry or customer support.
• Strong oral and written communication skills.
• Ability to resolve technical issues.

Responsibilities

• Review and input application information into the agency database.
• Assist clients with licensure questions and requirements.
• Participate in process improvement projects.

Skills

Communication

Problem-solving

Customer support

Education

High school diploma or equivalent

Tools

Google Suite

Google Workspace

Job description

Employer Industry: Government Regulatory Agency

Why consider this job opportunity:
- Hourly pay range of $17.68 - $20.50
- Comprehensive benefits package, including health and dental insurance, retirement plan, and paid holidays
- Opportunity for career advancement within the agency
- Supportive work environment focused on public service and community welfare
- Chance to make a positive impact on the licensing process for nursing professionals

What to Expect (Job Responsibilities):
- Review and input application information into the agency database, conducting needs assessments and issuing deficiency notices as needed
- Assist clients with questions regarding licensure and certification requirements, testing, and fees
- Provide technical assistance and direction based on research and analysis of program rules and regulations
- Gather information from various sources to ensure all licensing requirements are met before issuing credentials
- Participate in process improvement projects to enhance client experience and compile reports related to customer service surveys

What is Required (Qualifications):
- Minimum 1 year of experience in data entry, customer support, licensing, or a related field
- High school diploma or equivalent
- Strong oral, written, and interpersonal communication skills
- Proficient in Google Suite and Workspace
- Ability to apply problem-solving techniques to resolve complex technical issues

How to Stand Out (Preferred Qualifications):
- Experience working in a government or regulatory agency environment
- Familiarity with the Nurse Practice Act and agency policies and procedures
- Demonstrated skills in conflict resolution and negotiation

#GovernmentJobs #LicensingSpecialist #CustomerService #CareerOpportunity #PublicService

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